Heat Australia Pty Ltd understands that your privacy is very important, and that you have a right to control use of your personal information. This statement sets out how we collect and use your personal information and safeguard your privacy.
Use of personal information
The individual details requested on our forms in this website will be used for administration and for purposes related to the query or service for which you have completed the form. We will also use the information for communicating information to you regarding any of our services that are deemed appropriate to your interests and needs.
Storage of personal information
We will take all reasonable steps to keep secure your personal information and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of your personal information. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Disclosure of personal information
We will not disclose any information about you to a third party without your consent unless we believe:
- it is required by law;
- it is necessary in order to provide you with a service which you have requested;
- it is required to protect the rights or property of ours, any of our users or any member of the public; or
- it is permitted by the Privacy Act 1988 (Commonwealth).
Unless otherwise stated, we will never share your personal information with a third party or allow a third party to promote its products and services directly to you without your consent.
Request for access to personal information
We will, on written request, provide you with access to any information that we have collected about you. If you wish, you may correct or change any of the information we hold on you. Please contact us on firstname.lastname@example.org